Field Service Manager in Montrose, CO

Field Service Manager

The Field Operations Supervisor/Manager provides leadership and manages overall direction for the Field Service Technician team to ensure 100% customer satisfaction. We are looking for a leader with strong problem solving abilities, excellent interpersonal skills and a customer service focus.As a Field Operations Supervisor/Manager you will be responsible for directing, coaching, and developing technicians to create a high performing team that delivers the best customer service possible. This highly rewarding position offers a very competitive starting salary plus the opportunity to earn generous bonuses based on the performance of your team. We provide a company vehicle, free DISH programming, paid training, and incredible opportunity for advancement. Specific duties:-Supporting new employees through training and future development-Demonstrating and coaching behaviors that ensure quality customer service-Training existing Installers/Technicians on changing processes, procedures and technologies. -Conducting on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standards-Monitoring and coaching to improve team and individual performance-Managing fleet-related processes including vehicle maintenance and upkeep-Addressing escalated customer and/or employee issues As a Field Operations Supervisor/Manager you must be able to lead and motivate a diverse team to achieve common goals. We are looking for a supervisor/manager with excellent communication skills, energetic leadership style, strong problem solving abilities, and effective conflict resolution skills.Additional requirements:-High School diploma, college degree preferred but not required-A strong competency in leading, developing, mentoring, and coaching-Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals. Ability to obtain an elevated understanding of processes, procedures and responsibilities performed by direct reports-Ability to write reports and correspondence. Excellent presentation, facilitation and communication skills-Willingness to work flexible hours, including weekends-Ability to obtain an elevated understanding of processes, procedures and responsibilities performed by direct reports-Ability to frequently lift and/or move up to 75 pounds, working in small spaces and/or various heights, work in all climates and safely operate a motor vehicle

Contact Seller:
By clicking here you have given permission for Showme to transmit you information to seller/partner and for Showme and/or seller/partner to contact you.

Check these out: